The assistant can be customized to fit your brand by giving it a name and adding an image or logo, which will appear as an icon both in the interface and at the bottom of the screen. You can choose a color that aligns with your company’s branding, and we can even give the assistant a personality by having it use its name in conversations or speak with a unique tone (like, “Ahoy, ye pirates…”). On the technical side, the assistant can easily integrate with all major platforms through Zapier and Make.com, or directly with API keys for Mailchimp and Klaviyo.

Depending on one's definition of complexity, the assistant is capable of performing a diverse range of tasks. These tasks can include simple information dissemination using selection fields and predefined text, as well as handling free-text input and providing responses through AI. Additionally, the assistant can incorporate videos, graphics, images, and links. It can also automatically redirect users to external pages or gather prospect data and integrate it with other programs. The range of possibilities is extensive. Should you have any specific inquiries, we are available to assist.

With our Make.com or Zapier integration, we can connect to over 7,000 programs—so chances are, we’ve got you covered!

Better yet, setting up and maintaining the chatbot’s connection with Make.com, Zapier, Klaviyo, or Mailchimp is included in your plan. We’ll make sure everything runs smoothly on our end. All we need from you are the Make.com or Zapier URLs or the Klaviyo or Mailchimp API keys, and we’ll take care of the rest—free of charge!

Just a quick note: While we handle the connection setup, building out custom automations in Zapier or Make.com, or creating email sequences in Klaviyo or Mailchimp, isn’t included. If you need help with those, we’re happy to assist at our hourly rate of $75.

We’ll handle the installation for you. If you like, you can give the necessary details to your IT team so they can take care of it - your choice. We provide information for many different platforms in our help desk.

Every conversation is sent to a Gmail address of your choice—completely free with every bot we build.

If you’d like more advanced automation, we can connect the chatbot to Zapier, Make.com, Mailchimp, or Klaviyo at no extra charge.

For even more flexibility, we offer a Make.com email integration for a one-time setup fee of $75. The first 1,000 conversations sent to the email of your choice are free of charge. If you exceed 1,000 conversations per month, we charge just $10 per month, which covers up to 10,000 conversations sent to any email you choose.

It's fantastic to know that you have a dedicated team! Our digital assistants aren't meant to replace your team, but rather to enhance their capabilities. By managing routine inquiries and frequently asked questions, our digital assistant can liberate your staff's time, enabling them to concentrate on more intricate matters and enhancing overall customer satisfaction. Additionally, our digital assistants are accessible 24/7, ensuring your business remains responsive at all times.

We wholeheartedly acknowledge that human interaction is invaluable for adding a personal touch. Our digital assistants are crafted to complement, rather than replace, human interaction. They excel at managing simple inquiries and collecting information. Consequently, when your customer engages with a human, the conversation can be more profound and tailored to their individual requirements, thereby enriching the overall customer experience.

We make it easy to get started with your new digital assistant. Our team takes care of the entire setup for you, so there's no need for technical skills. If you prefer to install it yourself, you can follow the step-by-step instructions in our Help Center. We also work closely with you to customize the assistant to your business needs, ensuring it's ready to deliver real value from day one.

The costs mentioned here refer to the one-time setup of our software (customization, train and install the bot).

The design and implementation of complex workflows cannot be realized with this small investment. Depending on the extent of what you want to do with the data collected through the AI-powered chatbot, we would be happy to provide you with an offer based on our hourly rate of $75. For simple automations, such as transferring leads to an email software or a CRM program, budget for 1-2 hours. More complex tasks that involve more than three, four, or five steps will cost correspondingly more and can certainly be implemented by us. Feel free to ask us any questions in advance.

Our AI-powered digital assistants have a deep understanding of your business and brand identity. While the AI handles general inquiries, the core information and responses are carefully tailored to your specifications. This ensures consistency and precision in how your brand is represented. Additionally, we monitor and refine the assistant's responses during the testing phase to maintain accuracy and alignment with your brand ethos. In this case, we rely on your feedback and collaboration, as you know your company better than anyone else. We are happy to implement this feedback for you to ensure your complete satisfaction.

Our chatbot is designed to provide helpful and relevant responses by primarily using the information available on your website. We train it to align with the content you provide, ensuring that the answers are as accurate and useful as possible. In addition, the chatbot leverages AI-powered responses from ChatGPT to enhance its understanding and provide a more dynamic experience.

While we strive for accuracy, AI-generated answers may not always be perfect. For important matters—such as legal, financial, or medical decisions—we always recommend verifying the information with a qualified professional. The chatbot is here to assist your visitors quickly and efficiently, making their experience on your website smoother and more engaging. However, as with any automated system, a final review and human oversight are essential to minimize liability as a business owner.

If you prefer full control over the chatbot’s responses, we can customize it to work only with the information you provide, without AI-generated answers. Alternatively, you can use our chatbot purely for tasks like guiding visitors, collecting leads, or offering promo codes, without any AI-generated responses at all.

The initial question we must address is: what constitutes success in this scenario? The effectiveness of a digital assistant relies on two factors: firstly, its technical functionality, and secondly, the objective it aims to accomplish. Typically, this involves gathering prospect data or providing information. While we can oversee and assure the technical aspect, ensuring functionality, any issues in this regard are easily rectified with a corresponding refund. However, the collection of prospect data necessitates sufficient website traffic, which is beyond our control. Nevertheless, our service is within our influence. We are accessible to all customers every day. Therefore, if any issues arise, a prompt email to us will suffice.

We’ve got you covered. Your assistant is built to run smoothly, and if any technical issues come up, we’ll handle them for you. Need to update or retrain your AI-powered chatbot? Just let us know. One update or retraining is included every month at no extra cost.

Our software is powered by the widely recognized OpenAI software, the same technology used by ChatGPT. OpenAI boasts a 99.9% uptime, but brief interruptions may occasionally occur due to updates and maintenance, usually lasting only a few seconds. These minor outages affect all companies using OpenAI globally and are beyond our control. If you notice such disruptions, they often coincide with version updates and do not indicate an issue with our software. If you experience other connection problems, please don't hesitate to contact our support team for assistance.

Certainly, you can. We'll supply the script to you at no cost. Your webmaster should be familiar with how to integrate it. If not, we can handle the implementation for a fixed fee of $150.

Short answer:
Yes, if handled correctly.

Long answer: 
The software behind our digital assistant runs via JavaScript on your homepage and sends data to servers in the UK (to our technical service provider, who stores, processes, and forwards the data) as well as to our Google Drive to provide the Google Sheet (if selected). Upon request, this can also be created in a table in your Google Drive (in this case, you would need to create a table according to our specifications and grant us editing access). The additional time required will be charged based on effort, typically around $75. Your task as a user of the software is to provide this information to your website visitors and, if necessary, adjust your consent cookie banner accordingly.

You must decide whether you consider it necessary to offer the software without visitor consent (necessary cookies) or want to classify it as a marketing tool (marketing cookie). Providing information alone is usually considered necessary, and consent would not be mandatory. However, if you are collecting data such as name and email, this could be viewed more as a marketing tool and should be appropriately named and set up in the cookie banner (with the visitor's consent).

To successfully display the assistant, the page must be reloaded after consent (an automatic reloading function is offered by all common cookie banner providers). If you give the visitor the option to disable and refuse the execution of scripts by third parties and thereby prevent external scripts from being loaded, the digital assistant will not be displayed.

Please note:
The correct information disclosure and implementation/change of your cookie banner are solely your responsibility. BE MY GUEST MARKETING LLC assumes no liability for GDPR violations, especially not due to incorrect disclosure or insufficiently modified cookie banners on your site. Furthermore, we do not provide legal advice or make recommendations for implementation. You may need to have the assessments mentioned here reviewed independently to obtain a proper basis for your decision.